In research on customer satisfaction, quality of service has often been mentioned as animportant determinant. This study assesses the relationship between perceived servicequality and customer satisfaction in Penang hotels, from international tourists'perspective. The SERVQUAL model by Parasuraman et al. (1985) was adopted in thisresearch to measure the differences between customer expectations and perceptionsacross five main dimensions. By considering this concept it tried to evaluate the level ofcustomer satisfaction, which is a highly controversial issue ...

Bispira volutacornis, a sabellid polychaete, is an epibenthic filterfeeder. Its conspicuous appearance makes it a notable member of the marine hardbottom communities around Ireland and Britain. Bispira volutacornis is credited with having a 'key role' in certain hard bottom communities. The literature on Bispira volutacornis prior to this study was restricted almost exclusively to faunal records and descriptions of the external morphology, with knowledge of its biology and ecology being very fragmentary and this paucity of information prompted the current ...

Изменение климата - это сложное явление и серьезная проблема, однако роль учета глобального потепления ...

Jamie Bennett knew that warrior angel Ambrose Griffin was hers from the moment she learned that the things that go bump in the night are real. She, along with her friends, was forever changed the night the lightning struck and altered her fate. But what she doesn't know is that while Ambrose might be hers, she's missing someone else. Ambrose always holds himself back because he can't afford to lose anyone else. He's lived and lost lifetimes over as he's fought for his people, and though he knows that Jamie could be his if he takes that risk, there's something ...

The Pemon Androergologist is defined as a learning mediator, who, with an ethnographic approach, must train entrepreneurs of the same ethnic group to obtain a greater economic benefit from the sale of handicrafts or services, through the enhancement of the activities carried out for the administration of their small-scale productive units. The training process was based on transdisciplinarity, under the premise that knowledge must be shared, deconstructed and reconstructed in order to generate specific competencies. The competencies generated as a result ...

The idea and practice of sacrifice play a profound role in religion, ethics, and politics. In this brief book, philosopher Moshe Halbertal explores the meaning and implications of sacrifice, developing a theory of sacrifice as an offering and examining the relationship between sacrifice, ritual, violence, and love. On Sacrifice also looks at the place of self-sacrifice within ethical life and at the complex role of sacrifice as both a noble and destructive political ideal. In the religious domain, Halbertal argues, sacrifice is an offering, a gift ...

You have a role to play in the theater of life. Magick Tarot will draw back the curtain of your personal story revealing all the characters, actions, and emotions that spotlight your life lessons and how to grow into your full potential. Employing Jungian archetypes, Astrology, Numerology and the Kabala as different lenses, you will see an authentic reflection and acquire the specific tools you need to evolve. Magick Tarot is unique in the field by also giving you insight into the socio-political realm and how to be most effective as an activated participant ...

""A Chronological Account And Brief History Of The Events Of The French Revolution"" is a book written by J. Talma in 1795. The book provides a detailed and chronological account of the events that took place during the French Revolution, which began in 1789 and lasted for ten years. The author describes the political, social, and economic factors that led to the revolution and provides an overview of the major events that took place during this period. The book covers the fall of the Bastille, the Reign of Terror, the rise of Napoleon Bonaparte, and the ...