<p>Between 1999 and 2015, critical incidents in schools such as the Columbine High School,&nbsp;Virginia Tech, Sandy Hook Elementary, Ump qua Community College, and Northern Arizona&nbsp;University are a reminder of the need for educating and training school leadership to be prepared&nbsp;to manage critical incidents in schools (Schuster, 2009).&nbsp;Genzer, Kerosene, and Schultz (2010),&nbsp;stated that through history, 71 identified critical incidents have contributed to the rise in the level&nbsp;of concern by school leadership to take action.&nbsp;&nbsp;The growing probability of a crisis happening in schools has prompted school leadership&nbsp;to develop a protocol to mitigate critical incidents (Baran ' Adelman, 2010).&nbsp;The lack of&nbsp;training and knowledge to respond to crises are indicators of why school leadership, need to&nbsp;acquire an understanding of the dynamics of crisis response operations (Gupta ' Boyd, 2008).&nbsp;&nbsp;Post-event assessments have indicated actions during critical incidents shows a lack of&nbsp;understanding of the school leaderships' role in taking the appropriate actions for these critical&nbsp;incidents.</p>