This book is intended to equip fresh graduates,Interns,University students and newly employed workers with basic skills and knowledge necessary for performing their job duties effectively.Young graduates often encounter difficulties in coping with job demands and challenges in their new places of work.This is because,many students leave Universities and other high institutions of learning without adequate practical experience in working with Individuals and communities.This book will enrich readers with basic knowledge of managing this major social transition from College/University life to a corporate and 'Job world' in their respective places of work.In particular,this book will equip readers with Administrative Skills,Change Management,Communication Skills,Customer Care Services,Professional Ethics and general Ethical conduct at the work place.